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Average Customer Review
1 of 5 from 4 reviews.

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 Mr., 15-12-2015 05:31PM

By: Ryno Coetzee

Good day,
I hope this is the right place to give a piece of my mind concerning "Die Eiland" Upington. On the 01 July 2015 I made a reservation for the 31 Dec. - 01 Jan. 2 Chalets. I got a reference number and everything. BUT THE CRITICAL THING TO STRESS ON NOW IS the fact that the person that made the reservation for me NEVER SAID, when should I pay my deposit, she told me absolutely nothing and even told me that I can pay when I arrive for the date of reservation. So on the 12th of Dec 2015 I arrived at the office of the Eiland, to pay for the reservation, just to get it of my shoulders. When I came there, THIS IS THE MOST HARDEST PART, THE WOMAN THAT HELPED ME AND EXPLAINED TO ME WHY MY RESERVATION IS CANCELED, WAS SO UNPROFESSIONAL, SHE INSULTED ME, AND SAID IM TAKING CHANCES. ETC. WOW. So I have two conclusions now, the person that helped me on the 01st of JULY did it on purpose in order for the inside jobs to reign, because the rumors speaks for itself, secondly, the EILAND, employs UNPROFESSIONAL people with no skills in working with people. A GREAT 0 OUT OF 5. THE PEOPLE I MADE THE RESERVATION FOR SAID NEVER AGAIN. ALL THOSE PLANNING DOWN THE DRAIN. CORRUPTION AT ITS BEST.I WAS PLANNING ON TAKING IT TO COURT VIA TELKOM RECORDINGS, BUT IM NOT WASTING MY TIME ANYMORE. I WILL TAKE THIS TO THE GEMSBOK TO GIVE MYSELF SATISFACTION.

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